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Accident & Repair​

With our range of services and offers, Mazda are there when you need them the most. From small scuffs to accident damage, highly skilled technicians at Mazda Approved Accident Repair Centres liaise with your insurer to get you back on the road. Mazda repair your car to the highest standards, ensuring that Mazda Genuine Parts are fitted and the latest repair and refinish technology is used.

CALL MAZDA FIRST

A complimentary service to all Mazda owners, regardless of the age of the vehicle or if you are the original owner of the car.

In the event of an accident, Call Mazda First on 0800 015 0367 and we will arrange for the rescue and repair of your Mazda, leaving you to care for yourself and anyone else involved in the accident. Our Mazda Approved Accident Repair Centre will liaise with your insurer and get you back on the road. What’s more, your Mazda will be repaired by trained engineers using Mazda Genuine Parts and the latest repair and refinish technology.

Mazda Accident AfterCare is available 24 hours a day no matter which company insures you, so in the unlikely event of an accident Call 0800 015 0367.

Call Mazda First (PDF)



MAZDA ACCIDENT AFTERCARE - WINNER OF THE FEEFO TRUSTED SERVICE AWARD FOR THE THIRD YEAR IN SUCCESSION FOR DELIVERING EXCEPTIONAL CUSTOMER EXPERIENCE.



MAZDA EXCESS RETURN

​If you register for, or take advantage of Free Driveaway Insurance when you purchase your new or used Mazda, you will receive a voucher for up to £250 of your insurance excess cost, regardless of who you are insured with, if you use our Call Mazda First service.

If you have a Mazda Excess Return voucher and need to make a claim, simply Call Mazda First on 0800 015 0367.

AC­CI­DENT DAM­AGE RE­PAIR

Damage to your Mazda?  We are here to help.  Whether you’ve been involved in an accident and require recovery, need an estimate for some damage sustained to your Mazda or wish to utilise your Mazda Excess Return voucher, you can liaise directly with our Mazda Approved Accident Repair network.  Simply follow the link below and you’ll be taken to our comprehensive Repair Portal.

Accident Damage Repair


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Mazda Car Insurance

When you have the security of Mazda Car Insurance, you are guaranteed to receive excellent accident and repair service – ensuring your Mazda retains its performance and reliability following an unfortunate accident. It’s important to be aware that many UK motor insurance companies will rnot guarantee the benefits of using Mazda genuine parts and services.

With Mazda Car Insurance we promise to:

  • Fit only genuine Mazda parts
  • Only use Mazda approved bodyshops

With Mazda Car Insurance, your car will:

  • Maintain its excellent safety rating
  • Protect your manufacturer warranty
  • Have its re-sale price protected
  • Remain 100% Mazda even after a major repair

Switch to Mazda Car Insurance today

Call 0800 316 3096 today to switch from your current provider to Mazda Car Insurance and we’ll cover the cost of your cancellation fee.
When you are insured with us you will enjoy a range of benefits included as standard, such as:

  • A free courtesy car
  • Free 24-hour accident recovery
  • EU-approved comprehensive cover for 90 days
  • Cover for your courtesy car while your current vehicle is being repaired
  • Personal accident cover
  • Satellite navigation, stereo and fixed-car phone cover
  • Replacement lock cover
  • Medical treatment up to £500
  • Third-party cover
  • Personal possessions cover
  • Windscreen wiper cover
  • 24-hour claims line with a UK-based call centre

Extra cover can be arranged suited to your motoring needs. With a small additional cost, you will receive:

  • Excess insurance
  • Protection for your no-claims discount
  • £100,000 legal expenses to help you recover the losses of any uninsured goods lost in the event of an accident
  • Guaranteed car-hire if your car is stolen, or written-off
  • Key cover up to £1,000

Multi-car discount

Other car-owners in your family can also benefit from Mazda Car Insurance. Add them into our policy and you’ll receive a yearly discount. Switch to Mazda Car Insurance today to enjoy the security of a premium-brand insurer. Call 0800 316 3096 to find out more.


Mazda Insurance is provided by Original Insurance Services Ltd, registered in England and Wales No. 05686831 at Batchworth House, Church Street, Rickmansworth, Hertfordshire, WD3 1JE and is authorised and regulated by the Financial Conduct Authority. It is underwritten by Allianz Insurance plc, registered in England No. 84638 at 57 Ladymead, Guildford, Surrey, GU1 1DB. Allianz Insurance plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 121849).